Contact us +420 222 200 444 flashlights@kronium.eu Mo–Fr 10:00–18:00
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Fenix warranty conditions

These warranty conditions for Fenix brand products are valid for goods purchased from January 1, 2015.

  • Fenix non-rechargeable flashlights, headlamps and lanterns - extended warranty of 5 years. In addition to the basic two-year warranty, you get an additional 3 years of free service for the lamp.
  • Fenix rechargeable flashlights, headlamps and lanterns with a detachable / removable battery - extended 5-year warranty for the light itself, a basic two-year warranty for the detachable / removable battery and charger (if included in the package). So you get an additional 3 years of free service for the light itself in addition to the basic two-year warranty.
  • Fenix rechargeable lamps, headlamps and lanterns with a permanently built-in (non-removable) battery - basic two-year warranty for the entire lamp including the battery.
  • Fenix chargers, accumulators and other accessories - basic two-year warranty.

After the extended five-year warranty or two-year warranty for products without an extended warranty, the manufacturer offers post-warranty service until spare parts are available for the given model. However, it reserves the right to charge the price of spare parts.

Warning: The stated warranty conditions do not apply to products that have been used in violation of the instructions for use, especially in the case of a defect caused by improper handling or other use that was in violation of the instructions for use. The warranty conditions do not apply to damage during transport and handling or to normal wear and tear of the product (or its parts) caused by use. A shorter lifespan of the product in this case cannot be considered a defect and cannot be claimed. A warranty claim cannot be made in the case of unauthorized interference with the product by the buyer or a third party.

  • Fenix flashlights
    • Gun lights
    • Work lamps
    • Rechargeable flashlights
    • Bikelights
    • Tactical flashlights
    • Hunting flashlights
    • Duty flashlights
    • Searchlights
    • Keychain flashlights
    • EDC flashlights
    • Camping lights
    • Caving flashlights
    • ATEX flashlights
  • Fenix headlamps
    • Rechargeable headlamps
    • Climbing headlamps
    • Hiking headlamps
    • Fishing headlamps
    • Heavy-duty headlamps
    • High performance headlamps
    • Universal headlamps
    • Running headlamps
    • Work headlamps
    • Headlamps for helmet
  • Accessories
    • Bike mounts
    • Weapon mounts
    • Diffusers and traffic wands
    • Color filters
    • Holsters
    • Spare parts
  • Batteries
    • AA
      • Primary
      • NiMH rechargeable
    • AAA
      • Primary
      • NiMH rechargeable
    • D
    • CR123A
      • Lithium primary
      • Rechargeable
    • Coin cell
    • Li-ion
      • 18650
      • 16340 / RCR123A
      • 21700
      • High current
    • Fenix spare batteries
    • Powerbanks
    • Battery boxes
  • Chargers
    • NiMH
    • Li-ion
    • Smart chargers
    • USB adapters
    • USB cables
  • Knives
    • Ruike
    • Victorinox
    • Folding knives
    • Fixed blade knives
    • Pocket knives above 111 mm
    • Pocket knives 111 mm
    • Pocket knives 91 mm
    • Pocket knives 58 mm
    • Victorinox accessory
  • Titanium equipment
  • Outdoor equipment
  • NFC shielding products
  • Sale Items
  • Blog NEW
  • Contacts
  • All about shopping
    • How to purchase
    • Terms and conditions
    • Returning the goods
    • Fenix warranty conditions
    • Warranties and service
    • User account
    • Frequently asked questions
    • ANSI FL 1-2009 standard
    • LEDs used in flashlights
    • Reference
    • Privacy policy
    • Order shipping
    • Recycling
    • Wholesale
    • About us
  • Currency: €
    • Euro
  • Login
    • Forgot your password?
    • Register
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Quick shipping
Shipping to EU from 7 EUR
Storein Prague
5years
Warranty up to 5 years
For flashlights and headlamps
Own service
department
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Contacts
Contacts

The Kronium store is operated by Kronium s.r.o from the Czech Republic
Phone: +420 222 200 444
Mobile: +420 734 793 444

Pick-up
Pick-up

Mo–Fr 10:00–18:00
in the store
Kronium.cz
Rimska 20, Prague 2
Czech Republic

All about shopping
All about shopping
  • How to purchase
  • Terms and conditions
  • Returning the goods
  • Fenix warranty conditions
  • Warranties and service
More information
More information
  • User account
  • Frequently asked questions
  • ANSI FL 1-2009 standard
  • LEDs used in flashlights
  • Reference
Other
Other
  • Privacy policy
  • Order shipping
  • Recycling
  • Wholesale
  • About us

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