Returning the goods

Consumers have the right to withdraw from the contract within 14 days from the date of purchase. Detailed conditions can be found in 5. of the article of business conditions. If this situation occurs, it is again necessary to deliver the returned goods to us at Rímská 526/20. Don't forget to include the proof of purchase and a cover letter with your account number in the package. To withdraw from the purchase contract, you can also use the sample form that forms the annex to the terms and conditions. Although you have the right to withdraw from the contract even without giving a reason, we will be happy if you provide us with feedback as part of our efforts to improve the services provided.